Hi, My dad passed away a couple of years ago. We discovered that he had an "investment" with AV HOMES through this Computer Share place. When we called to try to close his account, they said we would have to change the account into our names. Of course there is a form you need to send in to do that, then there is the Medallion Signature Guarantee, but if you want to waive that you can pay 50.00 and send a copy of your "government issued" ID. Now we get to the part where they have figured out how to get even more of your money if you don't have the original certificates (which as far as I know may have never even existed)... (have you ever had the chore of cleaning out a deceased relative's place...?) So after you send them 80.00 for the missing certificates, and 50.00 to change the stock into your possession, then there is the question remaining if you will actually be able to get hold of the money (for us it the balance would be 69.00!) or close the account. Here is a sample of just one way they will try not to pay out... "Please note that if this stock has a book entry option, certificate requests may only be fulfilled by the owner entering requests via our Investor Centre web site or by contacting a customer service agent, after this transfer has been completed on our records. * Instructions requesting certificates that accompany a transfer request will not be fulfilled if a book entry option exists.* Note that certificate requests may have a fee requirement." Basically this company just finds more ways not to pay out the stock and /or collect more money from relatives who are trying to settle an estate. Oh yeah, then there is the disclaimer at the bottom of the most recent statement: Important: Unclaimed property laws require Computershare Transfer Agent to show periodic contact from you otherwise your state of residence may require your shares and or uncashed checks to be turned over to the state as "abandoned." Maybe once the money is "abandoned" we can check with unclaimedmoney.com to get it... In my opinion this company is a rip off and I want nothing more to do with them. They can keep the money, may it will fuel the fire that destroys them.