I pay monthly on-time (auto draft) and my connection never lasts! I obtained the highest internet package, and Im so dissatisfied and angry! My family and friends tell me all the time switch to this or that well, Ive called every other provider known to man, and for some reason COMCAST/ XFINITY Is the only servicer for my area!! How?? Anyways, signed an angry, pissed consumer User's recommendation: Don’t waste your money!