My service was interrupted this afternoon after I had just made a payment 6 days ago. I had spoken to a representative and paid the amount I needed keep my services on, and was told that would be all I needed to pay until my next bill which is not even due yet! But now this afternoon 6 days later, my services are shut off, and they will not restore them unless I make another payment!! What?! How can that be correct? The supervisor I spoke with named Eddie was very rude and would not allow me to speak with anyone else or give me any information about filing a complaint, only that he would file a complaint against himself for me?! That seems so very unprofessional, and I was able to find this forum after searching the internet for myself! I would love to hear back from someone as i feel this is a mistake on Waves part and my services should be restored!