10 Aug, 2018 → by ClaimboUser402987
Insurance Scam

1

Update by user Sep 09, 2018 Argus/Cartrawler still maintain that my rental included basic insurance and what Easirent sold me was the optional CDW/LDW. In that case, I said that it was their responsibility to clear this up with Easirent and get my refund. They sent a message to Easirent asking for the refund. We are awaiting Easirent's response. So it seems that the bad party here is not Argus/Cartrawler but EASIRENT. Original review posted by user Aug 10, 2018 I rented a car with Arguscarhire.com for pickup on 02 Aug 2018 from Manchester Airport under Booking Number GB379469710. The car provider was Easirent. At booking they stated that CDW, Theft Insurance and Liability Insurance was included (see attached screen shot). In fact if you go now to their site you will see the same. The Car Hire voucher also stated under the section "Insurance" that LDW (Loss Damage Waiver) is the only insurance not covered and that is optional. When I arrived at pickup, I was told that I had no insurance and I had to pay additional 2x than what I paid for the car reservation to be able to drive the car. When I protested they told me to contact Car Trawler I chatted with their Customer Service online who just told me that if Easirent said I had no coverage than I did not, despite the evidence. I wrote an email to their Customer Service & posted a message on the Facebook page, but have had not response. So do not trust Arguscarhire at all. THEY ARE A TOTAL SCAM. Check their Facebook page and google their reviews.
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