I will never recommend this company or these windows. The company is so unprofessional, rude arrogant and product comes in damaged. I hired this company to install windows in my home and all of them came in damaged. Installed unleveled. And cut corners to install quickly to get out of here. The district manager Jim is a arrogant rude person. Telling a hoe owner that they are not allowed to remove windows and told me i didn't know what I was doing and they did and that all I want to do is fight when I want what I paid for. Then the people they have representing their company calling customer ###s if uncalled for and unprofessional. We were promised quality and quality installation and have yet to see it and pushed for payment and not anywhere near satisfied.Then get told charging me for my old windows since they are removing and disposing of them. In which they had seen nor touched them due to me and my husband removed them before the arrived and we disposed of them. So I am not paying that fee. If this shows how this company operates then this company will never get my business or anyone I know. Word of mouth will hurt a business. I do not think its right to have a customer pay for something that was not done correctly and when trying to reach someone they put you off and never show up. Example frames came in damaged and they wanted to buff out and scratched up and wanted me to use their cleaner to take care of it. Sorry they are SCRATCHES...This company is a joke through and through