I had no issues with the actual service provided, my issue is how they charged money ($100!!!) without asking. The charge is only refundable if you haven't ordered using it, but they put it on with little to no notice on my order of $37 making it no longer refundable. This is a huge scam, I paid almost 3 times as much as my actual order cost on a membership that they didn't warn me about and I won't ever use. Here's exactly what happened: Instacart scams new users by slyly tacking on a trial for something called "Instacart Express" to the checkout of your first order. A couple weeks later I get a charge of $106 on my card. Nowhere did I see anything about this nor would I ever pay for it. What a huge scam to make a quick extra $100 of unsuspecting users.