I'm a really busy guy, I'm out at work constantly to pay my bills. I have a wife at home that religiously pays all the bills for all the *** we buy. For exaple the home was paid off years ago ! I know when a company comes looking for extra payments, and they do ! My wife always catches them & sets them straight. Unfortunately we've had some flood damage in out basement & some paper work has been lost. She's paid the ( pay off amount ) of 2000'00 3-4 months later Im thinking next thing in the mail is my title. I get another pay off notice for 800 ! My wife asks GATEWAY for the payment history. They tell,her we will send it and its been over 3 months & all we get are more bills.