$189 phone did not charge and was difficult to use, It was returned with a letter explaining the problem and requesting refund. A rude employee called me and demanded a $400 payment. Do not deal with these crooks! Their phones are cheaply constructed and they just want your money. When I insisted the employee tell me her name, she hung up and I began receiving multiple phone calls harassing me. DONT BUY ANYTHING FROM THEM, because it is definitely NOT a great call! User's recommendation: Go to a reputable phone company that offers quality products.