10 Oct, 2019 → by ClaimboUser294034
Inefficiency
Needed my car towed from my home garage to mechanic, 02 miles used local flat-bed company for $45- verses their service for $109- saving AARP $64-, given address to mail my towing bill to them for reimbursement, that was 08/28/19, which I did, still nothing. Wrote them, reply will be 2-3 days, nothing. Called today, 10/10/19 they have no record of towing request, no cover letter along w/towing bill & no copy of my email. At over 70, I need to go back out, spend $ for copies, postage & gas to send them everything again, good thing I made copies. Rate them--0