29 Aug, 2021 → by ClaimboUser730234
Indenty Theft

2

Nadia Dwyer, #[protected] Became a member on August 10th, 2021. I used two personal cards and was given credit through RCI Barclays and Worldwide vacation and travel Community bank. From August 17th to present August 29th 20221. The cards associated with my membership purchase have all been compromised. Request for PIN # CHANGES, PURCHASES etc. Today I called the resort and spoke with Samuel, I told him I have been dealing with Liliana and Ramon, he asked why I needed to speak with them I told him it was an emergency regarding identity theft, next thin I know I was transferred to Samuel from Accounting. After I explained the situation to him, he asked me " what did I want him to do". that I should call the bank and credit card company . I told him I need a manager or supervisor, and was told its Sunday there are no supervisor here. I have had only exceptional interactions with all staff members at Lifestyle until today 08/29/21. I need someone too reach out to me, I cannot recommend friends and family to purchase if they are to fall victim to identify theft. Someone who had/has access to my information at time of purchase has comprised my personal information and the cards associated with this sale. Its quite disheartening that Samuel in accounting behaved as if this matter is trivial and unimportant. My life and credit are in shambles do to this reckless behavior. Thank you Nadia Dwyer
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