7 Mar, 2020 → by ClaimboUser967881
Incredibly poor service!
1
This is a third party and not associated with the hotel I was trying to reserve a room with. The person was very difficult to understand. They took my information and charged my card but I couldnt confirm my reservation. Their English was so poor that they misspelled my name. So I was charged and didnt have a room. The hotel didnt pick up on the different spelling so I had to pay again. Three hundred dollars out of my pocket. It wasnt until after the wedding that we realized the discrepancy. My credit card company didnt help as they said the room was paid for. I cancelled my card with Capital one also. User's recommendation: Make sure you look at this site! It appears to be associated with the hotel even using a picture of the hotel. But it says ad in small font. I overlooked it and it cost me.