I ordered two pairs of nonprescription sunglasses with upgraded lenses, for just under $100 each. When they arrived, we were truly shocked at how thin and flimsy they were, and at how poorly they were constructed. There were visible gaps between the lenses and the frames on both pairs, and the lenses were ready to pop out of the frames. One of the temples was damaged at the hinge, making it permanently (and very visibly) bent in at an angle. When I immediately called to ask how to return these trashy and defective sunglasses, I had to wait on hold for some time. The rep was pleasant enough, and I politely mentioned my surprise at the obvious junkiness of both sunglasses. I asked what kind of quality control process they use (none, evidently), and she made it clear that such returns for poor quality were commonplace. Knowingly charging $100 for flimsy, bent, broken sunglasses with gaps between all lenses and frames is their normal way of doing business! The rep said she would email a shipping label to cover the return postage. When the post office scanned that shipping label's bar code as I was mailing the package, I learned that 39dollarglasses had not put enough postage onto the label to cover the return! They didn't even pay enough postage for me to return two pair of extremely lightweight, flimsy glasses. I had to pay another $5.80 in postage, plus additional fees to track and insure the package. As a point of comparison, I was also returning two packages that were MUCH heavier (each included several heavy jeans and other items); those merchants provided labels that covered all return postage plus tracking/insurance. 39dollarglasses does not deserve your business. Save yourself the hassle and buy your glasses elsewhere.