1 Jan, 2018 → by ClaimboUser623717
Incorrect telephone number

2

This facility has their telephone number listed incorrectly on the Internet and on their documents given to their patients upon release. On their website their telephone number including the area code is correct. However, if you google the facility the Internet gives the number with a "310" area code instead of the "562" area code that actually belongs to them. Additionally, this hospital was giving out old emergency room release forms to patients they released from the hospital with the "310" area code instead of changing the form or crossing out the old number and replacing it with the new "562" area code. This telephone number with the "310" area code and same main 7 numbers as the hospital happens to be my cell phone number. This has been my cell phone number for over 13 years! So I have been getting telephone calls from patients, their family and other entities associated with the hospital for this many years or more. You can imagine my frustration and that of those trying to reach their loved ones who were or are being cared for at this hospital. I have filed compliant after compliant to no avail. Next, I will take legal action for the strife this has caused my myself and my family receiving so many calls over the years. I now am asking for the hospital to pay my cell phone bill dating back to these 13 years since they have neglected to resolve this issue after being informed of this error repeatedly.
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