1 Jan, 2018 → by ClaimboUser194378
incorrect price
1
On 24 June 2016 I went to the Spar in Umdloti. I took a bottle of tan lotion, marked R49.99. At the till I was charged R129.99. I then said the price is incorrect and walked with an employee to the shelf. She called another employee who said oh ja we are moving shelves. We went back to the till where the Manager was called who said I must pay the R129.99. I said no I should pay the price on the shelf. They then said I will have to speak to the Owner and called him. The Owner came and said it is because they are moving shelves, I said that is not the customer's problem. He then said I can pay the wrong price if I can LIVE WITH MYSELF and I said I can. He asked me if I could not see they are moving shelves and wanted me to walk with him so I could see for myself, which I refused informing him that it has nothing to do with the customer. As he walked away he said I HOPE YOU GET SUNBURNT. RICHARD DUNNING is this child's name. The reason why I refused is because not one employee APOLOGISED. The exact same thing happened about two years ago at the same Spar, same excuse and no APOLOGY. Please take this up with this Spar as this is done in front of all the other customers and Mr Dunning tries to humiliate the customer to get his way. This is BAD customer service.