1 Jan, 2018 → by ClaimboUser103367
Incorrect deductions

2

I would like to lay a formal complaint with Autopage regarding my account. I have made numerous inquiries with you guys of an incorrect deduction on my account and you guys have still not sorted out my query. Its been 5 months and you guys are still deducting incorrectly from my account, ref number is 595866/ 649795. I have spoken to Pre-anne, Marco(dealt with my hellopeter enquiry) who said it will be sorted out and still same ****. I have spoken to Simphiwe who said it will be handled. I spoke to Mpho Sepeesa on 13/05/2015. She said there is number(contract) on my account that's not suppose to be mine. I cancelled my [protected] and paid the settlement amount in January 2015. I have since queried every second or third week to refund my money and to cancel the number, I spoke to Trisha Govender in accounts who said she will put me on a cash basis but still an amount was deducted end of this month and I also paid R150 now, so what the f... is going on in your accounts division, I keep on calling and nothing seems to be done. please sort out your ****...
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Autopage you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.