28 Jun, 2020 → by ClaimboUser846734
Inconsiderate, unprofessional Manager

1

I called the pizza bolis in Linthicum MD store #51. I placed a Togo order at 6:28 pm the employee who took my call and never said anything about the delivery time taking longer and usual because of short staff if it was explained I would have understood.So by 7:38 I gave the store a call to see how much longer it would be before my order was delivered. The employee on the phone stated that my order was just about finish being prepared because they were short staff. I then proceeded to let her know that I was on my way to pick up the three subs and fries I ordered because I had waited long enough and did not want my food to be cold. I asked to speak with the manager before I arrived to let him know I would appreciate a discount for waiting so long and having to pick my food up from the location.He would not come to the phone at all witch I thought was inconsiderate. When I arrived at the location the cashier only gave me 5.00 dollars off i was so mad I just left. I get home witch is about 10 min. Away and my fish sub taste old like it had been cooked hours ago and was burnt. My two seafood cheese steaks only had like 5 mini shrimp on it but you charged me 15.99 for it . I thought they were 12.99. I was so mad I drove back to the store to have my food remade but when I arrived and the Manager finally came to the counter he said he didn't have time to remake it and just refunded my money back.So I had to leave hungry and mad. I will never order from that location ever again. User's recommendation: Do not ever order from here go a couple miles down the street to the other location store #476 the food was super fresh,well made and taste great.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Pizza Bolis you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.