6 Jul, 2020 → by ClaimboUser852038
Incomplete ingredients in Molten Lava Cake package

I bought a Molten Lava Cake to share it with my family during the lockdown. For my surprise, it came incomplete. I received only 2 packets, and 6 tins. I called on June 1, 2020 11:45 am (ast) to the customer service and the representative asked me, my name, address, CF 16:1021 expiration date 20 April 2021 for a full replacement. I am still waiting User's recommendation: Keep sending messages to help the company with their quality procedures.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Godiva you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.