1 Jan, 2018 → by ClaimboUser467569
incomplete double benefit offer
2
I have upgraded my package from Wajid 150 to Wajid 200 on 28th of February 2017. i was told that the benefits for first 3 months will be double like 20 GB data + 1000 off-net mins (the package is 10 GB + 500 off-net mins). But as soon as 2 months are over, i was charged for additional consumption of over 10 GB and over 500 off-net mins. i have lodged 2 complains (# 1-[protected] & 1-[protected]) but in both cases, i got replies that the promotion is expired. How come the promotion offer is over within 2 months while the mobile offered it for 3 months?