Dr. Gianoli from OLOL Pontchartrain Surgery Center is coming of as a very caring and compassionate doctor, and he also comes off as a competent doctor, unfortunately, for my experience it turned to be a false pretense. I had a surgery at Pontchartrain Surgery Center to repair a fistula that according to his clinical impression was the source of my dizzy spells following a car accident. This surgeon claimed that I needed a minimally invasive outpatient surgery that would take care of the dizzy spells, but this was not the case for me. I ended up deaf in one ear, damaged facial nerves and more intense dizziness, after which he offered to "fix" my other ear as well. Do not be deluded by his kind appearance covering up for his poor surgical skills and poor medical judgement. My experience with this doctor has been fatally disastrous for my quality of life.