My name is Cindy Kelly, I orderdere a 4x12 banner. I purchased extra Grommets and of course wind slits. This company made me jump through hoops to prove it had come in with only two grommets per side and without wind slits. They finally sent me a replacement banner that again came with only two grommets and no wind slits. I decided to allow them to get it right a 3 rd time. It's not a charm.not only did it arrive missing the grommets And the wind slits but this last one came in with damage across the front of the banner. I don't know how this company is staying in business. The employees on the phone are incredibly rude and dismissive.