22 May, 2019 → by ClaimboUser451333
incident and how it was handled
1
My sons took me to Carrabba's on Mother's Day. Got there about 1:15pm. Wasn't that busy we were the only party of 8 waiting to be seated. We were told it would be an hour to an hour an a half or less wait. After waiting for almost 2 hours a party of 10 came in waited about 10 minutes and was seated before we were. I was very upset that they took that party before us after waiting for almost 2 hours. When we were seated the table I was sitting at had a nail that was sticking out from rim under the table. How do I know this because I proceeded to put my napkin on my lap when I cut my hand and it started bleeding. My husband asked to speak to the manager. When the manager came my husband told what happened and I showed him He brought me an alcohol wipe and two band aids. One for my hand and one for me to put over the nail. He told me and my husband that there was no way he knew that nail was there. My husband and I were very very disappointed the way the manager had handled the whole situation. Carrabba's is my favorite restaurant but after this incident and the way we were treat I don't know