1 Jan, 2018 → by ClaimboUser826609
inaction for a power outage
1
Despite numerous outage reports throughout the night, no repair crews were dispatched until 5 AM. Power to the entire neighborhood was restored between 9 and 10pm except for seven houses. I filled out power outage reports around 10pm, and again at 1:15am. I called right after 5am and they told me no one had reported it until 5am, which is untrue. One neighbor had personally called at 1am to report it. And yet no repair crews were dispatched at 1am. Nor were they dispatched at my first outage report at 10pm. Over 9 hours without power that could have been fixed in fifteen minutes (which it was when they showed up around 6am).