5 Aug, 2019 → by ClaimboUser316659
improper repairing and parts used on brand new mercedes benz e63 2018 model from the mercedes benz (mb) tzaneen workshop.
2
My vehicle was towed to MB Tzaneen due to "transmission cooling" notifications on the car and when they alleged they had repaired it but they used super glue, masking tape, cable ties and they didn't remove the radiator instead, the superglued it, and that is not in line with MB standard, which could have also put my life at risk. I paid for their service in full, and for parts that they never even replaced. On the day of picking it up agh MB Tzaneen, it experienced the same problem as I was driving back to Gauteng from Tzaneen. Which led to it being towed to MB Fountains in Pretoria where in I incurred further charges to have the same vehicle repaired for the SAME problem. I raised the matter up with MB to be refunded fully by MB Tzaneen as they failed to repair and use MB standard parts for my vehicle and also MB fountains ran a diagnostic report that also shows their disgraceful disservice.