I feel the management team is misusing the terms and condition for personal benefits and need to alarm that this should not go un-noticed to readers, especially when I will describe few flaws in system. So please contact me if you have similar scenario at ([protected]@gmail.com or yelp) I was tenant of 1332 CHEWPON AVE MILPITAS 95053 paying $2500/m for unfurnished house. This house is very poorly maintained due to the negligence of the property management team. We also reported in move-in inspection (pictures attached), but was rebuffed and never responded. This property had such and many other tasks below were very unprofessionally undone by Leanne Popa (property manager) before putting it for rent. Conference calls were made with Steve (Business manager in this regards), but most went in vain. The electrical circuits, water heater was faulty (as we experience smoky scenario during tenancy), All bathroom faucets were extremely worn out and tight to operate. After receiving my first water bill after 2 months, which seem HIGH, I discovered that toilet flushes were not functioning correctly and auto-flushing and leaky. I verified the amount with other families in neighborhood. The service request after many weeks of delay was also goofed up by RPM contract repairs person. I found that many repairs request are done via DIY contractors. Kitchen cabinets and carpet were totally worn out with sag and multiple dark patches when we moved-in (reported in move-in inspection). Found loose fixtures on mesh door in backyard. Inadequate light fixtures in bathrooms repeatedly failing. Another dangling ceiling shaft which almost fell in my daughter's head once. appliance also failed intermittently clogging and remained not-functional for weeks, The structure of house was also poorly maintained and has significant cracks/rots. Things were just patch painted over and we started observing such things in walls fixtures during midpoint of tenancy. We repeatedly filed service request, but funny thing about the Web portal that it is totally broken. I never got any notification of my filed request. Also on the portal I was never able to view my past requests with filing and completion dates. screen shots that are attached too. RPM have not provided any estimation of deduction of my security deposit. I will soon get to know this. If anybody facing similar issues please contact me.