Furniture Liquidators owns FFO and processed the credit card we used to purchase a lift chair. It has now been 3 weeks since the chair was returned and a refund has not been issued. I have called FFO where purchased 3 times and left a message, but they do not return my calls. I have called the main customer service line 2 times and left a message and again no return call. I want a REFUND and am damn tired of this whole situation. needless to say, I will no longer do business with any company associated with Furniture Liquidators User's recommendation: Go anywhere but FFO and Furniture Liquidators.