1 Jan, 2018 → by ClaimboUser534463
Illegally taken money
*SOLVED
2
I signed up for a free now let me say again free as they state in their advertisement a free trial to watch movies. As soon as i signed up i looked at the account i had just set up with them and saw they charged me $1. 50. At that very instant i got their phone number and spoke to customer service and canceled. I explained to them what free meant and it doesnt mean $1. 50. She supposively canceled the $1. 50 and the free trial wihich is just a bait tacted for this garbage company according to all the complaints im reading about cinapalace stealing money from peoples accounts. It theft. . . Yes theft. Now, a week later i check my own priivate bank account and see that cinapalace withdrew $49. 95 from my account. I am on disability and dont get much to survive and they caused a slew of problems by illegally making an unauthorized transaction to steal my money. The owner will be a millionaire if not already by the theft he / she is allowing and committing. I spoke to my bank and i will not stop there. Bbb is just one of the many agencies and authorities i am going to report them to. Thieves i will put you out there. It may take time but its going to happen. I needed that money to fix my ac in my car in south florida in august do yo have any idea how hot it is and i have my 4 year old grandson i have to take everywhere with me and they robbed me and i have to suffer along with my grandchild by their greed.