20 Jun, 2019 → by ClaimboUser430539
Illegal reameritzation of a loan
we had car loan with this company. car was totaled in may of 2018. company never contacted us about insurance pay out. they claim we still owe money but refuse to give us any proof of what is owed. they started hitting credit report two and three times a month. we have repeatedly tried to work out payment arrangements but to no avail. we have numerous times requested paperwork showing how insurance paid. also asked for any and all copies of paperwork. have been told numerous times they do not have to provide any paperwork. they moved loan into charge off status. we have attempted over and over to request any and all paperwork. company continues to refuse to provide paperwork