I am a small business owner, I had difficulty with Dexyp in the past. My Dexyp representative came in and said they have new and improved services so she showed me Thryv, I was reluctant so she said we can do a 6 month trial, well the trial period was up so I was under the assumption we were on a month to month basis, in the mean time I found a company that could better suit our needs. It took 2 weeks for her to contact us ( that was after we had to contact her boss) and she said I could not change our service because we were under contract! I said how is that possible I did not sign a renewal contract! She said me and my husband were busy so she had an employee sign it! I said no one had any authorization to sign a contract for me! She said there is nothing I can do for you, you need to call customer service, so I called customer services, and they said I have a signed contract in front of me, I then said I did not tell anyone they could sign a contract on my behalf! They said anyone in my company can sign it ! !?!?! I said I don’t think so, then they said there is nothing we can do for you, you need to talk to your representative. So they put us through to our representative boss. Who is on vacation and can not help us. Needless to say I am not done with this yet!! They have very shady business practices