19 Jun, 2019 → by ClaimboUser956116
ihop store# 691 located in 2201 cleveland ave. madera, ca

1

My children and I went to IHOP Store #691 yesterday June 18, 2019, located in Madera, CA. We ordered Jr.Cupcake Pancake Combo, and on a sides of nutella which it is placed in a mini cup. As my daughter eating, my daughter chewed on a golden wrapper found in the nutella, my daughter immediately told me and I immediately informed our waitress, Kelly. Kelly then did not charge us for the nutella...Our waitress, Kelly, was very pleasant, cordial, professional at her job duties. Despite of the golden wrapper found in the nutella, Kelly provided us an excellent customer service. This is awakening for IHOP Leadership to fully properly train their staff and perhaps sign them off if needed to be competent to do their job. Their staff needs to double tripple check food prior to serving to customers.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of IHOP you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.