7 Jul, 2018 → by ClaimboUser744606
Ignoring customer complaint about questionable practises

1

I did a 3-days-retreat at Gravito Retreat Centre in Pedrógão Grande, Portugal. Miguel Humblet and Shobha Brennan, the owners, collected the money without issuing any receipts and then pretended I did not pay, when in fact, several hundred euro-notes had just been passed to Miguel. There was some other questionable practises that happened during that retreat that I found quite concerning. I brought both of this up with them via email, but did not receive a response to any of my messages. I think therefore that those people's customer service is non-existent, as they have not adressed any of my concerns. As well, their website is filled with glossy pictures of pristine nature all around, but last year, there was a bad fire that destroyed the entire area in a radius of about 20 km. So, they are purposefully misrepresenting what the place is currently looking like.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Gravito Retreat Center you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.