Hi We are Fatema Hasan and Ayad Kadhim, residing in 134 Rockview, Turtle Rock Apartments. We are writing this complaint email to raise the issue that we have with what we believe is an ignorance of a very dangerous situation in regard to a gas leak from the oven in our kitchen. our Stove has many issues a long time ago (months) and every time we call the office they used to send the maintenance guy to fix, at the end (in June 28th, 2018) they decided that we need a new Stove because it's dangerous to use. However, we were waiting for the new stove and we didn't get it (just today we knew that it will be delivered in 23rd!). Today we smell a gas and we called the office (at 2:10 PM) and they said they will send someone, but no one showed up (the maintenance guy showed up at 5:30 PM and told us that he got the wrong apartment #!), as we were waiting and keep smelling the gas, so we decided to call the SoCal Gas company and they advised us to stay away from the stove and don't use it and they sent someone right away. SoCal Gas guy showed up and found a leak in the stove itself and wrote his notes and asked us to take it to the office because of it a problem with the stove itself (that what we told the office many times before). we took the note to the office, but we didn't find the manager to talk to. later on, the maintenance guy came. However, we are very concern about what happened and we believe that the office didn't take an immediate action to protect our family from a very serious issue. The gas leak is a very dangerous urgent situation, but unfortunately, the office didn't take the immediate action to protect us. we were in a risk of fire and we just got lucky that didn't happen and we think that this is a very serious issue that you need to take an immediate action to fix it in term of the management of the apartments and our right. 134 Rockview Fatema Hasan and Ayad Kadhim