A multitude of problems the past 26 years we have lived here. I'll list a few... First they complained about picking up our can and dumping it. I would find nasty notes stating that if it was heavy again, they wouldn't pick up my trash. I don't appreciate being threatened by an employee who sits on his butt in a truck 8 hours a day. Please be respectful to all customers no matter how you are feeling on any particular day. We bought our own can versus renting one from them at an outlandish price. So the driver sits in his truck and can dump the can without lifting a finger. Fine for several months until today. I found my can half-way down the street lying on its side. Hello?? IT IS YOUR JOB TO EMPTY THE CAN, PLACE IT BACK DOWN WHERE YOU PICKED IT UP AND THEN LEAVE. Were you in a hurry? I don't appreciate having to go down the street to retrieve my trash can. Also, a customer should not have to call ahead of time for extra bag pick up. Your drivers are capable of noting extra trash pick up by using either a pen/paper or the tablet devices you have in the truck. I seriously despise this company and they are not getting any better. Stop jacking up prices on extremely subpar services; learn how to clean up after yourself if you make a mess; return property to its proper place when you are finished and learn to be respectful to the customers (this goes for the seat warmers in the office AND the truck drivers). My toddler grandson behaves a thousand times better than this company and the employees.