1 Jan, 2018 → by ClaimboUser57596
if I feel driven to shop online, it’s not going to be with gilt
1
READ THE FINE PRINT ON SHIPPING AND ON BUYING ---BUYER BEWARE!!! Firstly, on buying --- you can definitely get upscale items at a better discount from the designer or even a store when on sale. I recently bought INHABIT cashmere sweaters from INHABITNY onsale. They were $75 higher on Gilt. While they may offer credit on a returned item back to your crefit card, they charge a flat fee of $14.95 for usps shipping which includes a $5 restocking fee. NOW WHEN WAS THE LAST TIME YOU WERE CHARGED SO MUCH FOR A RETURN??? AND A RESTOCKING FEE??? I think it's bad business to have high shipping costs to you and then such an exhorbitant return. UPS is cheaper and includes insurance up to $100. AND they are hustlers. Tell your friends emails, wait list innundating months later, you bought something 6 hours ago, buy something else in the next two hours and get free shipping. PLUS the shipping paackaging is flimsy and most of the time comes in a plastic bag. A $150 cashmere sweater isn't even protected in a box. AND just try talking to them on the phone. They are dismissive and rude. I live in NY so I have accessibility to the best stores, sample sales, etc. If I feel driven to shop online, it's not going to be with GILT.