I purchased a 9X7 door from Menard's in 3/2015. Due to surgery, I did not install the door until 7/2015. I followed the included install guide, and, not even 2 weeks after the installation, the bearing on the torsion bar had came separated from it's holder, causing extra strain on the door to operate, causing the top portion of the door to buckle. When submitting everything to Ideal/Clopay online, they blamed the incident on "poor installation", even though their defective bearing was the root cause of the problem. They won't even acknowledge that part of the issue. So, I guess I am stuck with an inferior quality door, the time spent installing it, and, as I live less than 30 miles from their manufacturing plant, I guess we'll just have to give them some highway advertisement, since apparently, they are afraid to get out from behind their desks, go out in the field, and see how POOR their quality truly is. So much for supporting the local economy, go out of the US and buy something that WILL be supported by the manufacturer.