15 May, 2013 → by ClaimboUser882494
Icon refund for damage in shipping

Siding damage and other problems It took over 6 months to get some of the major repairs fixed it is like pulling teeth once they get your money they don't know you SO DO NOT PAY THE ENTIRE BILL UNTIL SATISFIED HOLD BACK AT LEAST $5000. I also did not receive a Home Owners wqarranty it's been 2 years and I haven't received the refund yet. If they need a stamp I will send them ne. There excuse is they don't know who to send the chceck to. My daughter also purchased from them and was promised a $3000 rebate if she added a 2 car garage she never seen the rebate and she has the paper work showing the rebate. The set crew they used on my home were a bunch of Mexicans who just slaped things together shingles are not alligned nothing meshed for an even fit everything they put together was a nightmare. The building inspector said he never seen anything this bad. I would never recomend them to anyone. My cousin just bought a modular from another company he looked at Icon but I convinced him to go else where with the pictures I showed, his fit together no problems it went together like a puzzle. So again Beware of their sharade.
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