1 Jan, 2018 → by ClaimboUser900760
icelandair

3

Booked 6 day Iceland Northern lights tour starting March 31 to April 5. I was not informed that their were different class of airline tickets as Gate 1 handled all arrangements. Icelandair charged me for my bags from Newark to Reykjavik and Reykjavik to Newark. Flight Itinerary for reservation is #: 1379677. The trip was wonderful with the exception of the baggage charges I was not made aware of before hand. I believe I am due the baggage charges from Gate 1 that I was charged. Nowhere in your documents sent to me that I would be charged for baggage.
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