Paid over $2,300 for so called double spring mattress with latex and gel Thought I was getting a quality mattress It is nothing like the mattress I lay on in the shop I want my money back but am told I can only exchange for another mattress once I already know the quality of the base and mattress I have is crap I’m not interested in trying another one Told I should try sleeping on it longer for it to soften What a load of nonesense I don’t want to go through this again I am constantly on pain meds due to the mattress and at the physio It’s like sleeping on corrugated iron After first night I lay on heat bags all day the next day I was offered the one off the floor - I’m not interested in taking a mattress laid on by numerous people I’ve made a big mistake trusting the hype I was told The delivery guy also broke the lights on my stairs so I am now waking up and down my stairs in total darkness I’m told they will be fixing this issue ...hope it’s before I have a fall - it’s been over 4 weeks I’m writing this review after midnight beside myself unable to sleep I’m over it