I would not recommend this site to anyone. I ordered tickets for my son and dtrinlaw. and were told the tickets would arrive the following day. I was told over the phone that the tickets would be at the box office for them. Then I received an email indicating the tickets would be sent to their home. I phoned and spoke with Joel, the same person I had spoken with initially, and he was rude and obnoxious. He could not understand my concern, and berated me for calling. On the day of the concert a business card arrived from Fed Ex (for $40.00 shipping charge). We were very concerned that the tickets would not be there. However they were at the box office, although there was some reluctance on the part of the box office to release them to my son since he did not have the same credit card that was on the initial order. They did get their tickets and really enjoyed the concert, however there was much distress and consternation leading up to it which made one question whether they were going to get the tickets.