I once used their site to research some local properties for visiting friends. I do not even recall signing up to receive their emails, but after receiving MANY, I have been trying for 2 months to opt of of their mailings and I continually receive them. I have written to every email address they have to no avail. Tomorrow I will be lighting up their phone lines until SOMEONE listens to me! Such a simple task, which they can't even seem to handle. I would hate to have actually BOOKED something through their site :/