About four and a half years ago, November 2013, I did business with Cohen's Fashion Optical (West 114th street and Broadway, in Manhattan, New York) to have lenses put on my new, rimless, Christian Dior eyeglasses frames. The Christian Dior frame costed me about $450 each. They did a very bad job, plus losing both demo lenses of the Christian Dior frame, rendering the frame to be useless. After spending a lot of time and effort with Cohen's and many unsatisfactory responses from the store, I eventually had to sue them at the small claims court in Harlem. In February 2014, the Court granted me the judgement in my favor of $938. Cohen's Fashion Optical only paid $520 and failed to pay me the rest, $418. I contacted this Cohen's store that told me to contact their headquarters’ customer service and provided me with the phone number. Numerous times, I called but that phone only had an answering machine hooked up. Despite leaving them numerous messages and time spent, Cohen's never returned my calls nor paid me the remaining balance of the Court judgement. The Court suggested me contacting New York Marshal's Office, which I hired to chase after Cohen's. The Marshal's Office chased after Cohen's numerous times but Cohen's continues failing to pay. The Marshal's office told me the next step they could do would be going to Cohen's store and took their goods. However, such service would cost me at least two thousand dollars. That does not seem like a good choice for me, so I declined. Spending my time and paying additional court fees, I returned to Harlem Court to proceed with additional procedures trying to collect this remaining balance. To this date, June 11, 2018, more than 4 years and 2 months after the court judgement, Cohen's Fashion Optical still fails to pay me the remaining balance of the judgement amount. If a company does not even follow the Court’s order, will you want to do business with such company? I definitely will not. Based on principle, I definitely will continue with additional court procedures to chase after the remaining balance Cohen’s owned me.