1 Jan, 2018 → by ClaimboUser273413
I will not use either of these companies again

2

I paid YRC Freight to ship a pallet of household goods from Phoenix to Orlando and paid $450; it was 350 lbs. I picked up the shipment without problem and there was no mention of it being overweight. Two weeks later, I received an additional charge on my credit card for a reported overweight charge of $225. They reported that the pallet was 165 pounds overweight. I now have no way to prove or disprove their reported weight since the pallet has been broken down. They claim that I signed the Terms and Conditions which allows them to adjust for weight differences and I have no problem with that IF it is addressed at the time of the shipment. I think they are just scamming customers like the moving companies do. The booking was made through Freight.com and they have been useless in dealing with the problem. They will only act as a go between and will not help me get a resolution. I will not use either of these companies again.
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