1 Jan, 2018 → by ClaimboUser555267
I will not be using Winkflash again
1
I was very unhappy with my one and only Winkflash experience. The web site is clumsy and cumbersome to use. Uploading photos is horrendously slow and often fails, especially if you do anything more than 50 MB at a time. Anyone that takes even moderate resolution photos knows that 50 MBs is not many photos! The Winkflash photo uploader recommends uploading no more than 200 MB at a time, but even when I tried 75 MB the uploads repeatedly failed. It was very time consuming to sit there and upload 50 MB at a time. It seemed to be uploading at 50-100 KB per second. After all this frustration I had issues with my order when it arrived. Customer service replied very quickly to my 3 attempts to discuss the situation with them, sometimes within an hour, but the replies were short and seemed to be copied and pasted. My questions and concerns were not specifically addressed at all. Dealing with customer service was not a pleasant experience. The quality of the items and prints I ordered was average. Not bad but not impressive either. I give them credit for printing and shipping the items quite fast, but at somewhat high shipping costs. I will not be using Winkflash again.