1 Jan, 2018 → by ClaimboUser868205
I will never purchase another Asko product

2

Four years ago I purchased an Asko dishwasher for over $1100.00. In August the circuit board blew out because a part called a dirverter failed and caused the circuit board to get wet. When we had the repair done, we noticed the dirverter had been changed to work better. Asko must have known the part was bad otherwise why did they change it? Anyway the repair cost $553.82 including the break the repair man gave us on the parts. In December the pump started leaking. $292.68 to do the repair and the pump has been on backorder since I called to get it fixed on Dec 26th. I called Asko and asked for some consideration as a four year old dishwasher used by a family of 2 should not be costing over $800.00 in repairs so soon. They offered to send a pump when available, and cover it but no labor, but would not credit the one our repairman scrounged up, as they are still on back order. I had explained the repairman was set to do the repair the next day so they knew he had found a pump somewhere. I was orginally told Asko would call me back but they did not, I had to call a week later then e-mail copies of the bills on the dishwasher, then all comunication has been e-mail. I will never purchase another Asko product.
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