I don't honestly know if this company is just one illabirate scam but I ordered my item 3 months ago now after them claiming that it would arrive within a month. I've sent about half a dozen emails and they havnt responded to most of my emails or picked up when I called. This company will scam you if your money and you will not hear from them again. My recomendation is to find another way to get bico merchandise because this website will surely steal your money. At first i though because the item was supposedly coming from Australia it would take some time so I allowed an extra few weeks after the month they claimed it to be delivered but as I said above I still haven't gotten the item that I ordered to this day