9 Apr, 2010 → by ClaimboUser605704
I was Ripped off!

Dont use Cynergy! I got Ripped offed over $1000! The sales rep promised this and that. I got monthly fee before I got the terminal and started processing. I brought that up and was told that I would get a refund. That never happened. Then Istarted ramdon fees. I brought that up and was never resolved! When I finally decided take the loss on the cancelation fees, it took 6 months to have the account closed. During the 6 months I got a Monthly Charge! Their excuse was that they did not get my paperwork. I guess calling weekly, faxing paperwork weekly and my new company trying to contact them was not enough. When they finally got the paper work, they said the dam signature did not "match". They did try to contact me to tell me the problem. They just let it account open. I still got charged the monthly fee! My store is just mom and pop shop. Using common sense, why the heck would I leave the account open and process 1 transaction for more then 6 months? You do not have to be a business person to know that. When I finally got the *** cancelation bill. I thought that I had to send out a check. They took Money out of the account and I got Insufficients Fund FEES! You do not want to deal with companies who send ot sales reps to trick their customers. I guess they rather get the cancelation fees then long term realationship and possible futures customers! My family and I work very hard. I do not want anyone else to be taken advantage of like I was.
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