9 Jun, 2019 → by ClaimboUser825703
I was denied a service during business hours
1
I came into Les Schwab on June 8th 2019 at 3:45pm for a rotate on my tires. When i got to the front counter at Hilltop Les Schwab, Redding CA, i was denied service by Brandon Stewart who told me that they were no longer taking service due to already being busy until 6:30pm that night when they closed at 5:00pm. I immediately went over to the South Market Les Schwab who got me in and out in less than 10 minutes for a tire rotate. My boyfriend works at the Hilltop Les Schwab and told me after i left they still took new service, and that they could not deny any service during business hours. A personal issue out of work had happened with two of the employees, and myself, and i feel from what the crew was told about the situation was why i was denied service. I feel it was a VERY unprofessional way to handle someones personal business, which didnt relate to Brandon or his work at all. I should be able to be serviced at this Les Schwab whenever i please just like everyone else, and not be treated differently for a matter not concerning work or ANYONE at work.