1 Jan, 2018 → by ClaimboUser832429
I want them to stop harassing me

3

I have been receiving calls from Sallie Mae about a student loan. They say I have a private loan with them, yet I never signed for a private loan. I get about a dozen or more calls a day, 7 days a week. I keep telling them I don’t have a private loan with them. I have asked for a copy of the paperwork, showing I agreed to this loan. They say they will send it, yet they never do. All they send is a letter saying I have to pay in full. I have never received a bill for this loan. I just started getting calls one day. I have federal loans through their company, but they are all .consolidated with direct loans. I will answer one phone call from Sallie Mae, and speak to someone, and they tape the calls. I tell them I don’t have a private loan with them, and they start in about me having to pay. I request proof and they get upset. I have requested proof many of times from them. Before I found out my loans with them were consolidated and removed from Sallie Mae, I tried to make a payment, and they called and told me I needed to pay more. I then found out that my loans were removed and consolidated, so I canceled my payment. I told them I thought that was on my unsub and sub loans. If I speak to someone, no sooner do I hang up, when they call right back. It’s come to me blocking their calls, and they call with a different number. I have been screamed at, harassed, and even received calls on Sunday. I will get calls from 7am to 10pm, 7 days a week. I have worked in collections. They violate the collection laws. They leave detailed messages on my voice mail, they make calls past the time they are allowed to, they call on Sundays, knowing they are not allowed to. I want this to stop. I don’t owe them any money. I want them to stop harassing me.
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