Hey there Luciana Buchanan here I have made a couple attempts to clear this up via customer service but seem to have a bad connection. How ever I am UNHAPPY with product and had requested for no further more product to be sent out to me, this was back in July but still product was sent out. I would like all my money of $412 deposited back into my bank account as you have now put me in arrears for my mortgage. I am happy to send the products back as I felt has done nothing for my aging skin or dark spots. My old phone was stolen and now cannot access my old email address apanui4eva@***.com. My new email addy is daznlulu1610@***.com, my phone number is 022191****. Please do not ring as I do not answer unknown or private numbers. Please email me the details on how I can post all this back to you. Looking forward to a reply asap. Last guy O spoke to on customer service he was going to send details for the return.