I have spoken with them every day this week. They have told me everyday this week that they were coming, every day. They have not cam am now its Friday so they may come Monday. They close at 5 and supposedly do pick ups until 7. They have claimed to have picked up everyday. The trash has been on the curb everyday. No pick up. They said I was a code red(whatever that is supposed to mean) I still have had no pick up. They do not mind lying to u or making promises and not following through. I am very disappointed. User's recommendation: They are very unreliable.