21 Apr, 2021 → by ClaimboUser369468
I sold an authentic Cartier love bracelet(worth 6,80.00) and it was lost during shipment(usps) now poshmark will not reimburse me!

1

On March 28, 2021 I sold an authentic Cartier live bracelet on poshmark. I shipped (using the prepaid label sent by poshmark) the bracelet on 3/29 10:28 am via usps. Tracking updated on BOTH poshmark and usps that the item was "IN USPS POSESSION" on 3/29. It stopped tracking on 4/2 stating "IN TRANSIT, arriving late". And hasn't tracked since. Now, after SEVERAL emails to poshmark because I'm sick to my stomach that it's lost, Poshmark responds ONCE saying that since I shipped using the self service kiosk at the post office that there is no physical proof the bracelet was actually shipped! WRONG, usps tracking (as well as poshmark) would NOT say "usps in posession of item" nor would it be tracking and state "IN TRANSIT" had it not been physically scanned by usps! Also the manager at my local usps can also vouch it was shipped ( and states this is criminal what posh is doing to me). Poshmark is supposed to ship with insurance and amend lost items, especially when there is proof the item was shipped! I have spent and made a lot of money for poshmark, I'm a loyal honest seller/buyer, I go above and beyond for my buyers, often sending extra gifts to them. I've always respected the poshmark platform, and am truly disgusted at how they are handling/lack of handling this matter. If I'm not reimbursed for my sale I will be filing an arbitration claim, which will cost poshmark the full value of the bracelet, not just what I sold it for. I'm a single mother of two, the funds from this sale was meant to cover my daughters school tuition, having lost my job due to Covid, selling on posh has been my supplemental income. Please make this right poshmark
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